Why is my download stuck?
If a fetch is sitting at the same percentage and not moving, it is almost always one of a few causes. Work through these in order and most stuck transfers sort themselves out.
1. Not enough peers
Peer-to-peer content needs active peers (seeders) to fetch from. If a torrent has few or no seeders, there is simply nothing to download. Check the source - a well-seeded version of the same content will fetch quickly. Seedr cannot speed up a swarm that has gone quiet.
2. Out of storage
A fetch pauses if completing it would exceed your storage limit. Open your file manager, check your usage, and delete files you no longer need - or upgrade your plan for more space. The fetch resumes once there is room.
3. A slow or stalling source
Some swarms move in bursts: fast at first, then slow as the rarest pieces become hard to find. Give it a little time. If it has been stuck for a long while with no progress, the remaining pieces may be unavailable.
How to restart a stuck fetch
Remove the stuck item from your transfers list.
Confirm you have free storage and a healthy, well-seeded source link.
Add the link again. A fresh fetch often connects to peers the previous attempt missed.
If a transfer is still stuck after all of this, contact support with the item details and we will take a look.
