Help Center

Yes. Seedr works in your phone browser, and you can install it as an app from your browser.

Yes. The built-in viewer plays video and audio and opens images, PDF and text.

No. Seedr handles the transfer for you and does not depend on your browser or your internet connection to work.

Sign up with your email, then open the activation email.

You can use Google Chromecast, Apple AirPlay, your TV's browser, or you can cast to your TV from a phone or tablet.

Links to one guide for each player.

Request a new password with the email on your account.

Submit a support ticket and the Seedr support team will reply.

Seedr is an online service that enables you to import anything into your Seedr storage. Just copy the link, and paste in Seedr.

Your browser is not optimized for large downloads. You can use a file transfer tool and upgrade your Seedr account for multiple concurrent connections.

Not at the moment. This is a feature we hope to have available soon. To stay safe, view your files directly on Seedr, without downloading them to your device.

No. When transferring files to Seedr, our IP address and infrastructure are used, not yours.

No. Seedr encrypts all your connections so neither your ISP nor anyone in the middle can see what you download to your cloud.

No. You must transfer the entire file and all its contents into Seedr.

The size of files you can transfer into your Seedr account is only limited by the amount of available space in your Seedr storage.

No. We use our own infrastructure to get your files for you. You only use your bandwidth when you view or download a file to your device.

You can add our Firefox Add-on or Chrome Extension to your browser, and they will add the links you want to your Seedr storage.

Use the save icon or the right-click menu. For large files use a download manager.

Copy the link of the file you want, and paste it in Seedr where it says 'Paste link URL Here'

We keep transferring until reaching a 1:1 ratio for standard networks or up to 12 hours. For advanced networks, the completion time and ratio depends on which plan you've purchased. Please see our paid plans for details.

Advanced networks need a plan with private network support. Download the file to your computer, then upload it to Seedr.

Your link displaying as yellow or red means that it is rare, and may be slow or impossible to completely transfer into your Seedr account.

Common solutions for download speed problems on Seedr.

No. Seedr storage is private. Every link you transfer to Seedr is encrypted and secure - as it should be.

Refunds are for technical problems that stop you using Seedr. Read the full policy.

Yes. Seedr supports FTP, FTPS, SFTP and WebDAV. Which plans include them is on the pricing page.

Please contact us directly if you'd like to delete your Seedr account.

Follow these steps to cancel your paid Seedr subscription.

Log in to Seedr > Menu > My Subscription > Change Payment Method. Choose your preferred method, and submit the required information.

Guides for connecting a NAS to Seedr and Seedr to a NAS.

Use Revoke access on the Seedr Connector screen. It works within seconds.

There are 2 ways to increase your Seedr storage: upgrade your plan, and participate in our bonus system.

Stop it, keep your config and state, replace the image or binary, and start it again.

Your subscription is automatically activated once your payment is processed. This process can take a few minutes, and be sure to reload the site.

You can add as many files as you want, as long as you don't exceed your total storage amount. You can always upgrade if you need more space.

You can try Seedr for free. Paid plans and prices are on the pricing page.

In most cases we forbid changing account email addresses due to security concerns. Please submit a ticket for further support.

Yes. One outgoing encrypted connection, no open ports, and Seedr never gets your NAS password.

Common Seedr Connector errors and what to do about each.

If you cancel your subscription in the middle of a paid-for period your account will get downgraded at the end of it.

When you change your plan we immediately transfer all funds already paid and unused to your new subscription, and you're billed when existing funds run out.

A small program on your NAS or Linux machine that lets you mount chosen NAS folders in Seedr.

Synology, QNAP, TrueNAS SCALE, Unraid, any Docker host, or a Linux machine.

It can take up to a week for us to review your bonus storage submission, and you will get a response by email once we have.

Seedr does not have any hidden fees. If you notice any unexpected charges, please check with your payment provider.