# Can I get a refund?

Canonical URL: https://www.seedr.cc/pt/help/refund-policy/
Updated: 2026-10-11T04:21:12.139Z

Refunds are for technical problems that stop you using Seedr. Read the full policy.

Seedr gives a refund if a technical problem prevents you from using the service as promised. This applies only if you have not used the account significantly, or if you cancel before significant use.

Seedr does not give refunds for a change of mind or for reasons that are not technical. It does not give prorated refunds if you cancel before the end of the billing cycle.

To ask for a refund, [submit a support ticket](<https://help.seedr.cc/hc/en-us/requests/new>) and describe the problem. If a refund is approved, it takes 7 to 10 business days.

Full text: [Cancellation and Refunds Policy](<https://www.seedr.cc/cancellation/>).